Refund Policy
At Decent Desire, we want you to love your purchase! If you are not fully satisfied, we’re here to help
Returns
- We accept returns within 7 days of delivery.
- Items must be unused, unworn, and in original packaging with all tags attached.
- To start a return, please contact us via WhatsApp or Instagram DM with your order number and product photos.
- Returns are accepted only for damaged, defective, or incorrect items.
- For change of mind or size issues, returns are subject to approval and availability.
Refunds Policy
Eligibility for Refunds
We offer refunds under the following conditions:
- The item received is damaged, defective, or incorrect.
- You contact us within 7 days of delivery.
- The product is unused, unwashed, and in its original packaging with all tags attached.
- Proof of purchase (order number or receipt) is required
Refund Process
- Contact us via WhatsApp or email with your order number and photos of the item.
- Our team will review your request within 2–3 working days.
- If approved, you’ll receive a confirmation message.
- Refunds will be processed within 5–10 working days through your original payment method or as store credit.
- Shipping fees are non-refundable.